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Minimising Revenue Leakage & Loss
In order to ensure SECOR stays at the forefront of consulting within our given disciplines we continue to identify products and
technologies that underpin our key propositions. Key examples of these are provided below.
- RAID Revenue Assurance– A package that provides an independent end-to-end verification of
data quality and completeness across the whole of the process architecture. It has a modular structure, designed for rapid
deployment and hence is flexible and easy to integrate and maintain. <More>
- Customer & Credit Analytics– Analytical tools that support both real-time and batch
analysis of customers, their characteristics and behaviours to support the segmentation and predictive modelling necessary
to underpin any Customer Acquisition & Retention or Credit & Debt Management strategies. <More>
- MINDsweep Knowledge Assessment & Management – Through the ongoing assessment and
management of staff knowledge (undertaken at their desks to reduce downtime) this tool ensures training is suitably targeted
to those that need it. It therefore minimises the potential cost of failure of knowledge based errors. <More>
- Business Process Management – SECOR work with both tactical and strategic Business
Process Management (BPM) tools. The former requiring no integration, essentially automating desktop actions. The latter
integrating end-to-end processes across individuals, systems and locations to ensure process quality and reliability whilst
providing a full audit trail. <More>
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Partner Spotlight
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