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Water Industry Credit & Debt Management Survey
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Ofwat MD220 Review
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Sustainable Sarbanes-Oxley
The Customer Management Leadership Group
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Telecoms Risk, Fraud and Revenue Management - Barcelona, October 2007
Telecoms Business Process Management - Barcelona, October 2007
Telecoms Internal Audit – London, May 2007
CRM and Retention 2007 – London, May 2007

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Providers in specialist customer research tailored around customer experience



Network of senior executives who meet to identify and share best practice in customer management



Specialist providers of outsourced debt management and recovery solutions



Provider of leading BPM software and solutions



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