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Water Industry Credit & Debt Management Survey
Sourcing Strategies
Ofwat MD220 Review
Credit and Debt Management Survey 2006 Report
Meter Efficiency
Sustainable Sarbanes-Oxley
The Customer Management Leadership Group
Business Process Management
Effective Call Management
Featured Events


Telecoms Risk, Fraud and Revenue Management - Barcelona, October 2007
Telecoms Business Process Management - Barcelona, October 2007
Telecoms Internal Audit – London, May 2007
CRM and Retention 2007 – London, May 2007

Communications Case Studies

The following is a selection of case studies showing how we work with our clients. To view the full case study, please click on the relevant link below.

Product Development Process Optimisation

"Optimising & Managing Processes"

SOX Business Controls Compliance

"Achieving Sarbanes-Oxley Compliance"

States Audit Review

"Performance Review of Billing & Collections"


Other examples of how SECOR has assisted our clients:

  • Customer Billing Programme Management - Leading European Fixed, Mobile and Internet Communications Provider
  • Customer Care Strategic Review - Large Mobile Telephony Company
  • Customer Management Project Management - Large Mobile Telephony Company
  • Launch Management - Leading International Mobile Telephone Operator, Finance Operations
  • Planning a European 3G Launch - Major International Mobile Communications Player
  • Revenue Assurance Controls - International Mobile Telephony Company




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Customer Management Leadership Group

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